When you sign in to, you'll see the More information required prompt.You will need to download the Microsoft Authenticator app from your respective App Store: This will help others in the community as well.Microsoft 365 or Office365 Multi-factor authentication provides more security for your account. Please do not forget to ' Accept the answer' wherever the information provided helps you. For more details on access control policies in ADFS, please refer to. Please check the access control policies on the O365 Relying party on ADFS Server and remove any policy that requires MFA to be performed. On ADFS, global authentication method can also be configured to require MFA but as one user is getting this error I am suspecting it is not configured at global level but by specific Access Control Policy on the O365 RP. Hi at the error, there seems to be some Access Control Policy applied to Microsoft Office 365 Relying party that requires MFA to be performed and since MFA is disabled, authentication is failing at second factor. The problem user account doesn’t appear to be any different from others that don’t have any issues logging in.ĭoes anyone any ideas where I look to resolve this? : No strong authentication method found for the request from urn:federation:MicrosoftOnline.Īt .AuthenticationPolicyEvaluator.EvaluatePolicy(Boolean& isLastStage, AuthenticationStage& currentStage, Boolean& strongAuthRequried)Īt .GetAuthMethodsFromAuthPolicyRules(PassiveProtocolHandler protocolHandler, ProtocolContext protocolContext)Īt .GetAuthenticationMethods(PassiveProtocolHandler protocolHandler, ProtocolContext protocolContext)Īt .OnGetContext(WrappedHttpListenerContext context)

The Event log on the ADFS server is Event 364, AD FS –Įncountered error during federation passive request. MFA is disabled for the user and disabled for the tenant (Enable security defaults is set to No). Contact your administrator to configure and enable appropriate strong authentication provider.” No valid strong authentication method found. The ultimate error is “An error occurred. We have one user on our Office 365 account who is still prompted for the “more information required” page when logging in. We initially enabled Azure MFA but then disabled it due to issues.

Office 365 setup mfa